Window number 9

It was unfortunate to hear from the officer, ‘well, then take them in 15 days’. The initial question was : Sir, when should i come to collect my certificates? He uttered, come after 25 days. 25 days, I exclaimed! That’s too long, can you plz make it in 7 days, it’s extremely urgent. A potential pause was there, he took a long breathe eyes closed, feels like he got a feeling an internal annoy. He controls himself and responds politely: show me your letter of urgency and I will attach it with your application. He added, everybody claims urgent, everybody is in hurry to go abroad. I mourned. He proceeds, “Well, take them in 15 days”. Ok sir, I left the window.

download

Was not in mood to argue rather put a couple of questions to myself. What exactly are the days that take to print and attest copy of certificates? Why did he reduce the days from 25 to 15 not 25 to 10 or 7 ? The later question arose because 10 days ago I applied for my two other certificates at the same place but different windows. The officer at window no 4 asked me to come after 25 days and after bargain he reduced directly to 7 days. The second one  at window no 10 also repeated the same number of days, 25 but after bargain he replied to come after 10 days.
I managed to collect both the documents after 10 days but today’s incident at window number 9, public dealing building, Delhi University made me feel different and asked myself why need bargain, why not an exact day 7, 10, 15, or 25? I am in a huge state of dillemma. Why reputed institutions like DU employs such stupid staffs?

The story is not over my friends, I went to collect my transcripts after 15 days at window no 9, the same officer checks his folder but finds no entry for my files and says to come on Monday next week. Disappointing,  I said: u called me in 10 12 days though I came after 15 days, sir plz do something. I have come here just for my certificates from Nepal and it’s already a month I am staying here. I lied. He gave me his personal no and asked me to call at 2pm the same day. At 2 pm I made him a call but he denied and conveyed that the transcript has not been printed yet. He asked me to come on Monday and promised me to deliver on that day.

It was so nice of the guy that he makes me a call on Monday and made me remember of my certificates but unfortunately I was out of station that day so I conveyed him to come on Wednesday. I felt sorry for calling him a stupid couple of days ago.

Anyway, I went there on Thursday, I reached at 10 o clock , guess what, all the windows were open except the concerned one. There were few other people waiting at window no 9 regarding concerns on Transcript. We asked the guards and staffs that when will the officer at 9 will arrive, they told that they have informed the officer and he will soon reach to his seat. Some guys had to submit the form so their files were accepted at window 7 but in order to collect we had to wait till the window opens. My bad luck. I called the officer to whom I submitted my application form but he told he was on leave and asked me to wait till 9 opens. 11 o clock and still it was closed. A madam at 7 prepared a gate pass and asked two of us to contact a higher concerned officer. We headed towards the office but on the way I received an urgent call and had to attend it. Hence, I waited outside at the gate and two of them went inside. After half an hour one comes out along with her degree and asks me to go inside to collect mine but I was not allowed to enter because I hadn’t a gate pass. My bad luck again.

I went immediately to fetch a pass to window 7 but what I saw was 9 was already opened, I felt a bit relieved and thought that things would be done this time. Unfortunately, when I showed my receipt to the new officer, he was not able to find my entry in his register and asked me to wait for another week. Gosh, My another bad luck, uff. I conveyed him that I have already talked with the previous officer but he wasn’t ready to do anything saying that he is new and he knows nothing.

After waiting for almost 15 minutes I made a call to the previous officer where he asked me to visit Mr. X at room 205. I took a pass from 7 and proceeded towards 205. I met Mr. X but he asked me to talk with Mrs. Y at G12 as she was the concerned one. No way I immediately proceeded there but the old lady was away from her desk. A lady with red top arrived who claimed herself from UK also applied for transcripts. She added, it had been a month but not yet received. We talked for a while regarding the issue when the old lady entered her cabin. We requested her to check our problem, she flipped some documents then humbly answered, “I haven’t received ur documents guys”. Then we insisted her to sort our problem, she visits different desks and searched for our documents . After some hit n trial she was able to find my one but unfortunately they were not signed and she asked me to come on Wednesday of next week. I got no option except leaving and simply headed towards my office. While leaving I asked the reason behind the delay which was the sort of staffs.

I went to DU again on 21st of June, Tuesday and finally was able to receive my required documents. This is how reputed institution in India works. “Ram Bharose“.

 

Leave a Reply

Your email address will not be published. Required fields are marked *